Did You Know…
Here at Penn Foster, we have a 24 hour a day, 7 day a week Automated Phone Service that can help you with almost your entire student needs. The toll-free number is 1-888-427-1000. Many of our students use this service when calling for basic information regarding their account. Let us show you what we mean:
Top five reasons our students use our Automated Phone Service:
1. To make a payment on their accounts
2. To check on a shipment
3. To check on grades
4. To speak to an Instructor
5. To order a copy of their Financial Information
Top five things you might not know you can do with our Automated Phone Service:
1. Order a copy of your grades
2. Order a payment book
3. Order a Privacy Release Form
4. Listen to the answers to some Frequently Asked Questions
5. Order exam cards
Be sure to take full advantage of everything we offer through the Automated Phone Service. We’re here to serve you, 24/7!
Providing quality student service has been one of our priorities for over 115 years. In fact, Penn Foster is so committed to quality student service that we’ve made our Student Website available 24 hours a day, 7 days a week. The Student Website is available to help you with almost all of your servicing needs.
Top five things our students do on our Website:
1. Study their learning materials online
2. Take their exams
3. Make monthly payments to their account
4. Check on their grades and shipments
5. Review our Frequently Asked Questions (FAQs)
Top five things you might not know you can do on our Website:
1. Verify and update your Personal Information (i.e. address, phone number and email address)
2. Make payments for miscellaneous items (i.e. transcripts, study time extensions, etc.)
3. Access the Student Center
4. Review our Grading Scale
5. View supplemental course materials, such as Pharmacy Technician photo cards
Penn Foster cares about its students and makes every attempt to go above and beyond to meet their needs. We’re here to serve YOU 24/7!